AI client communication for dog trainers

What it does

A lead texts at 10pm asking what your board-and-train costs. A client DMs on Instagram asking whether their dog can have peanut butter during the program. Someone calls while you're mid-session and hangs up before voicemail.

Handler answers all 3 - with your price, your policy and your words - and puts every conversation in 1 place so you can see what was asked and what was said.

How it works

1 inbox for every channel. Handler connects to your Instagram DMs, your business texting number, a chat widget on your website, and your phone line for missed calls. Every message lands in the same inbox with the client's name and history attached, so you never switch apps to find a thread.

It learns your business first, then your voice. During setup you give it your offers, prices, policies and the answers you're tired of typing (there's a bank of trainer FAQs to start from). Then it reads how you actually write to clients and drafts replies that sound like you - your phrasing, your length, your level of formality. If you're a 2-line texter, it's a 2-line texter.

Approve first, or let it send. 1 setting for your account. Approve means Handler drafts and you tap send. Auto means Handler sends and you see it in the inbox. Any channel you don't want Handler on, you turn off. Most trainers start on Approve and move to Auto once they've read a week of drafts.

It hands off what it shouldn't answer. Health questions, refunds, deposits, emergencies, anything you've flagged - Handler doesn't answer these. It marks the thread for you and tells the client you'll follow up. You control the list.

Missed calls get a text. When someone calls and you can't pick up, Handler texts them back in your words within seconds. You choose whether the phone rings you first and then texts, texts back after a missed call, or texts only. Calls forwarded to you are screened so the text doesn't get swallowed by carrier voicemail.

Every lead is counted. New contacts show up on a Leads screen with where they came from (Instagram, text, which page of your site), whether they got answered first, and what they asked. That's the number most trainers have never seen.

Who it's for

Solo trainers running $2K+ programs. Board-and-train, protection sport, service dog work. You're the trainer, the bookkeeper and the person answering "is this a good time to text you?" at 9:40pm. Handler takes the inbox so you can keep the client without being on call.

Multi-staff facilities. Places with a relations manager who lives in the inbox and 5 or more trainers on the floor. Handler answers first, keeps the whole team's replies in 1 thread per client, and captures leads that used to go to whoever picked up the phone. Facility pricing is quoted per location - contact us and we'll walk through your setup.

Handler is not for someone who wants a bot that says "great question!" and makes up a price. If it doesn't know, it asks you.

What it costs

Plans are monthly, with a 14-day free trial and no card needed to start.

Every plan is $0.15 per conversation beyond the monthly limit. A conversation is 1 client thread that Handler handled, not 1 message. Full detail on the pricing page.

Facility pricing isn't listed here - it's set per location after a short call.

What Handler doesn't do

• It doesn't train dogs or give training advice beyond what you've told it to say.
• It doesn't answer medical, refund or emergency questions unless you turn that on.
• It doesn't send anything you haven't approved when your account is on Approve.
• It doesn't share your client data or use it to train anyone else's assistant. Your data stays yours.

Common questions